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Monday, March 8, 2010

Ubisoft says "sorry" for DRM issues.

The publishers claim that the problem that affected 1 in 20 users was caused by attacks on the PC server.


Ubisoft sent out apologies to PC customers that were 'frozen out' of their games over the weekend due to DRM problems - and blamed a hack of its servers for the issue.


Gamers found themselves unable to play Assassin's Creed II and Silent Hunter due to the DRM requirement that users' online connection remains unbroken.


Ubisoft said on its official Twitter account today:


'Apologies to anyone who couldn't play ACII or SH5 yesterday. Servers were attacked which limited service from 2:30pm to 9pm Paris time.

'95% of players were not affected, but a small group of players attempting to open a game session did receive denial of service errors.'



...so this "brilliant" new protection system designed for fighting pirates (with little success) is actually punishing the people who do recognize their hard work.Nice Ubisoft, really nice.

6 comments:

  1. Well. That was hardly unexpected.

    That sort of thing is just unacceptable. People pay for the game, and then cant play. Sure it's easy to blame a mysterious "hacker" but the reality is that that is damage control, and something screwed up, or the server started peaking, and could't handle the load of people trying to play, which would explain why some people had issues and not others. Of course, a DoS attack could do that too... meh.

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  2. I really doubt Ubisoft does not have DDos attack protection, but they had to say something.Thanks for sharing your opinion.Always welcomed to do that :)

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  3. Wouldn't DDoS protection entail cutting off traffic from various subnets? There's usually too many IPs it is coming from to get it IP by IP. But if you cut off subnets you are going to cut off legit users as well.

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  4. i don`t know how these things for but you got enough haters and generally malevolent people attacking your CS,CoD or whatever private servers. Something like Ubisoft has notoriety,i guess some kind of protection is a must,at least i would protect the quality of my services at that level

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  5. There's essentially no such thing as foolproof DDOS protection. You can take some steps to make a DDOS attack less devastating, but essentially (to simplify) a DDOS attack is just thousands upon thousands of computers in a botnet or the like trying to talk with the server at the same time. The effects of that can be challenging to mitigate and impossible to completely prevent. That someone would DDOS the Ubisoft DRM servers strikes me as perfectly predictable, to be honest - that DRM approach sucks.

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  6. thanks for setting me straight on how it works.Totally agree with you,the approach does suck.

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